My First Pharmacy Story

I had a customer come in the other day and start screaming at me at the top of his lungs.  I could not even understand what he was saying.  Of course, being in the retail setting this is all to common.  I began to decipher the yelling in to something about receiving the wrong medication.  This is very serious in the pharmacy world.  We do not take this lightly at all.  He received the drug Levitra.  This medication is for erectile dysfunction.  He became very quiet, and said he was supposed to receive Viagra for the same thing. I pulled his prescription, and it was written for Levitra.  I showed him the Rx, and he was still upset.  He did not want Levitra.  He wanted Viagra.  I said that I would need a new prescription in order to fill that drug for him.  He then remembered that he told the doctor it only worked sometimes and that the doctor was going to change it.  I then filled his Namenda and Aricept which are for memory loss or alzheimer's.  All that screaming and craziness for nothing.